CREW GAL Training: Terms and Conditions
Bookings
You can book on-line, by phone or email. Bookings are confirmed automatically by email and you will receive a link to your booking on our system, Bookwhen.
If you haven’t received a confirmation email within 24 hours of booking do please let us know.
Joining Instructions
Joining instructions are available on your unique booking page – just follow the link in your email and all the details you need should be there – and in the sidebar of the schedule on Bookwhen.
If you have any questions please call us on 07568 468 263 or email admin@crewgal.com
Price
The price for the course is that shown on the website at the time of booking. We reserve the right to change course fees without notice. Course fees include tuition and all training materials, refreshments and lunch.
Any discounts given are at our discretion and apply at the time of booking only.
Payment
All charges for courses are subject to VAT.
Payment for a public course is due on booking.
Online payments are processed securely through our merchant.
Transfers, Cancellation and Postponement
Any form of non-attendance on a course is considered a cancellation. If you cancel, transfer or postpone a confirmed place on one our public courses a fee is payable as follows:
Notice
% Payable
More than 4 weeks
Between 1 and 4 weeks
Less than 1 week
50%
75%
​
100%
If we cancel a course any fees you have paid will be refunded in full or you can transfer to another date at no extra charge; the choice is yours. You can substitute another delegate at no extra charge.
You may cancel a place by email to admin@crewgal.com
To postpone or transfer a place please email admin@crewgal.com or call 07568 568 263
Changes
Crew Gal reserves the right to make changes and improvements to the content of any of its courses at any time without notice.
Satisfaction Guarantee
If you are not completely happy with the course please speak to the trainer on the day as soon as possible.